1
Check your device and internet
Use a compatible Smart TV, Fire TV, Android TV device, mobile device, computer or supported streaming box. A stable connection is essential.
Infinity IPTV Setup Guide
Follow these simple steps to prepare a compatible device, install a suitable viewing app and start using your Infinity access details.
2
Install a compatible app
Choose an IPTV application supported by your device. App availability and interface can vary by operating system and region.
3
Enter your access details
Use the activation details provided after your access is confirmed. Keep these details private and enter them only inside the chosen app.
4
Load and organize content
Allow the app time to load live channels, movies, series and EPG information. Initial loading time depends on the app and connection.
5
Test playback
Open a few different categories and qualities. If playback is unstable, restart the app and router or test an Ethernet connection.
Basic troubleshooting
- Restart the app, device and router.
- Close unused applications and downloads.
- Use Ethernet or move closer to the Wi-Fi router.
- Check whether the issue affects one channel or all content.
- Confirm the device date and time are correct.
Protect your access
Do not publish or share private activation details. Contact support when changing devices or when you need help with connection limits.
Need help during setup?
Send your device model and a clear description of the problem to the Infinity support team.
Get setup help